Services, durations & booking

You tell your receptionist what you offer and how long each job takes. It uses that to book callers onto your calendar at times you're actually free, holding the right amount of time for each job.

Define your services

• List what you offer — each service you want callers to be able to ask about.
• Set how long each one takes so the right amount of time gets blocked off.
• Choose which are bookable — mark the services callers can schedule right on the call, and leave others as info-only.

How booking works

• Books onto your calendar at a real open slot, never on top of something you already have.
• Respects each service's length — a quick visit and a half-day job hold the right amount of time.
• Works around your availability so you're only booked when you can actually show up.

Rescheduling

• Moves an appointment to a new time when a caller needs to change it.
• Keeps the right duration so the moved job still holds the time it needs.

Good to know

• Update your services and durations anytime as your work changes.
• You'll see every booking on your calendar and get a summary of the call.